Jeffrey S. Miller   jeffrey.miller@gmail.com  653 NW 80th Street, Seattle WA 98117

EXPERIENCE

SPICE LABS, Providence RI (100% remote)              Feb 2026 - May 2026
Software Engineer, Post-Quantum Cryptography Software Analytics Platform
* Development, build and test; multiple hats at a security analytics start-up.

IBM / APPTIO,  Bellevue WA (50% remote)              Apr 2024 - present
Sr Software Developer, Apptio One, Apptio BI Reporting Platform
* Dev, Ops, and on-call for Apptio's IT financial management (ITFM) services.
* Built Apptio BI US team with interviews, onboarding, docs and process.
* Worked across teams and time zones to solve dev and customer issues.
* Hackathon team winner for devops service directory using Backstage.
* Prototyping conversational AI/LLM integration into Apptio's services.
Technologies: AWS Cloud, Java, Javascript, Atlassian, Snowflake SQL, US FedRAMP

MICROSOFT, Bellevue / Redmond WA (100% remote)       Oct 2021 - Oct 2022
Sr SWE Platform Team, Power Virtual Agents
* Updated global Azure deploy pipelines for major platform and security changes.
* Reduced on-call toil by investigating and revising system alerting.
* Improved team capacity for customer operations by coding ops console plug-ins.
* Built whole-team value by having onboarding devs test and update how-tos.
Technologies: Azure Cloud, C#, Azure DevOps, Power Automate, Power Virtual Agents

TABLEAU / SALESFORCE, Seattle WA (100% remote)       May 2020 - Jun 2021
LMTS, Data Catalog
* Scaled and integrated Tableau's service for data provenance, lineage, and quality. 
* Worked across teams in a complex development and operations environment.
Technologies: Java, Spring, C++, Postgres, Git/Gitlab, Gradle, JMeter, X.509, 
  REST (JSON RPC), GraphQL, Tableau Server, LaunchDarkly, PagerDuty, Splunk.

WALT DISNEY CORPORATION, Seattle WA                  Oct 2011 - Jan 2020
Staff Software Engineer, Guest Services
* Developed code deployed in a complex environment requiring guest privacy,
  backward compatibility, performance, metrics collection and maintainability.
* Team lead and designer for a client facade to simplify registration workflow.
* Mentored and advocated for new developers to promote skill and job growth.
* Delivered major components of an AWS-based platform for the Disney+ launch.
Technologies: Java/Spring, SQL Server, Jenkins CI, AWS DynamoDB, JMeter

GOOGLE INCORPORATED, Mountain View CA, Seattle WA    Aug 2005 - Jul 2011
Software Engineer
* Developer Productivity team: Built company-wide automated test result portal,
  Google's internal precursor to the open-source "Build Buddy" for Bazel Build,
  on a 6-person dev team using Extreme Programming and Test-Driven Development.
* Google Checkout team: Built a parallel test farm making tests 5x faster.
  Encapsulated clock unblocking QA scenarios published as "The Contagious Clock".
* Performed over 100 technical hiring interviews for developers and managers.
Technologies: Java, MySQL, Python, Linux, JUnit, Perforce, Restlet, Paymentech API.

PLUMTREE SOFTWARE, San Francisco CA                   2003 - 2005
Senior Software Engineer
* Developed a custom Java-C# translator 100 times faster than alternative.
* Team of 2 using iterative development delivered a translator in 4 months.
Technologies: Java, C#, Java-C# translation, JUnit, TDD, SOAP, SQL. 

EDUCATION 
 *  M.S., Computer Science    University of Arizona, Tucson Arizona, 1997   
 *  B.S., Physics, honors     University of Washington, Seattle Washington, 1987      

VOLUNTEER
 *  Ada Developers Academy, 2017-2020, Seattle. Technical and career mentor 
    for students in a programming bootcamp for career-changers.