Jeffrey S. Miller   jeffrey.miller@gmail.com  653 NW 80th Street, Seattle WA 98117

EXPERIENCE


MICROSOFT, Bellevue / Redmond WA (100% remote)       Oct 2021 - Oct 2022
Sr SWE Platform Team, Power Virtual Agents
* Updated global Azure deploy pipelines for major platform and security changes.
* Reduced on-call toil by investigating and revising system alerting.
* Improved team capacity for customer operations by coding ops console plug-ins.
* Built whole-team value by having onboarding devs test and update how-tos.
* Worked across org boundaries to share code and knowledge for common needs.
Technologies: Azure Cloud Platform, C#, Azure DevOps, Git, Visual Studio,
   Power Automate, Power Virtual Agents (conversational service automation).

TABLEAU / SALESFORCE, Seattle WA (100% remote)       May 2020 - Jun 2021
LMTS, Data Catalog
* Developer in the Data Catalog Platform Team, scaling and integrating
  Tableau's service providing data provenance, lineage, and quality alerts.
* Updated C++ shared core for reliability of Tableau Online and Tableau Server.
* Worked across teams in a complex development and operations environment.
Technologies: Java, Spring, Postgres, Git/Gitlab, Gradle, JMeter, Scrum,
  JUnit/Mockit, TLS cert auth, REST (JSON RPC), GraphQL, Tableau Server, 
  LaunchDarkly, PagerDuty, Splunk.

WALT DISNEY CORPORATION, Seattle WA                  Oct 2011 - Jan 2020
Staff Software Engineer, Guest Services
* Built exception library for uniform testing and reporting across web services.
* Team lead and designer for a client facade to simplify registration workflow.
* Mentored and advocated for new developers to promote skill and job growth.
* Enabled Disney+ streaming service launch by delivering major components of a 
  scalable AWS-based platform for Disney Guest Services registration. 
* Developed code deployed in a complex environment requiring guest privacy,
  backward compatibility, performance, metrics collection and maintainability.
Technologies: Java, Apache HTTPClient, JSON/RPC, Linux, JUnit/TestNG, Git/GitHub,
   SQL Server, OAuth2, Jenkins CI, AWS DynamoDB, JMeter/Blazemeter, Spring,
   Drools rules engine, SAFe.

GOOGLE INCORPORATED, Mountain View CA, Seattle WA    Aug 2005 - Jul 2011
Software Engineer
* Developer Productivity team: Built company-wide automated test result portal,
  Google's internal precursor to the open-source "Build Buddy" for Bazel Build,
  on a 6-person dev team using Extreme Programming and Test-Driven Development.
* Google Checkout team: A parallel test farm speeded continuous integration
  tests by x5. An encapsulated application clock unblocked major testing team
  efforts, later published as "The Contagious Clock".
* Performed over 100 technical hiring interviews for developers and managers.
Technologies: Java, MySQL, Python, Linux, JUnit, Perforce, Restlet, Paymentech API.

PLUMTREE SOFTWARE, San Francisco CA                   2003 - 2005
Senior Software Engineer
* Developed a custom Java-C# translator 100 times faster than alternative.
* Team of 2 using iterative development delivered a translator in 4 months.
* Developed custom version of JUnit test framework to run in Java or C#. 
Technologies: Java, C#, Java-C# translation, JUnit, TDD, SOAP, code generation,
  Perforce, Apache Tomcat, Plumtree web portal, Oracle DB, SQL Server DB.


EDUCATION 
 *  M.S., Computer Science    University of Arizona, Tucson Arizona, 1997   
 *  B.S., Physics, honors     University of Washington, Seattle Washington, 1987      


VOLUNTEER
 *  Ada Developers Academy, 2017-present, Seattle. Technical and career mentor 
    for students in a programming bootcamp for career-changers.